In many instances, you may have customers who are exempt from paying taxes on Invoices. Until now, TrakIT could not remove such taxes from invoices. With the latest update, we'd added options for you to set the Tax Exemption and Tax Withholding status for customers and other entities.
From System > Entity Management, click and Entity to open the Entity Details page. Select the Tax Status tab.
You can select both the Tax Exemption Status as well as the Tax Withholding Status for specific taxes. Only users with roles "Finance Admin" can do this.
When generating an invoice for a customer, if the customer is exempt from a specific tax, the tax will be marked as "exempt" and not be included in the Invoice total.
For any questions or concerns, please contact TrakIT Support.