In order to keep TrakIT performing efficiently and fast, we need to periodically reduce the load on the database by purging and deleting old data from the database. In this respect, we are introducing the TrakIT Data Retention Policy in the next update.
This policy will define when TrakIT will start purging old data from the database. The settings for this policy can be found at Admin > TrakIT Management > Data Retention Policy. The default settings are displayed below:
Most importantly - the default period for Work Orders is 7 years (84 months). If you would like to increase this (to a maximum of 10 years), please contact TrakIT Support.
If you would like to change any of the above default settings, please write to TrakIT Support at the earliest.