Feature Requests and Custom Development

Dear Users,

As many of you know, we receive a very large number of feature requests and custom development ideas from clients across different regions and business models. We genuinely appreciate this engagement. Your input plays a major role in helping us make TrakIT more capable, more intuitive, and more valuable for everyone who relies on it.

We carefully review every request and do our best to implement all enhancements that are feasible and beneficial. Our goal is always to introduce improvements in a way that strengthens the product without disrupting existing workflows or creating confusion for other users.

Recently, however, we’ve noticed an increase in requests accompanied by fixed deadlines or expectations for rapid delivery. While we fully understand that each request is important to your operations, we must balance individual needs with the broader responsibility of maintaining a stable, coherent, and reliable platform for all clients. This means prioritizing changes thoughtfully, sequencing development work responsibly, and ensuring that new features are tested, documented, and integrated in a way that benefits the entire user community.

We kindly ask for your patience and understanding as we work through a long and continuously growing list of enhancements and custom developments. With hundreds of items in our backlog, it is simply not possible to commit to specific timelines for most feature requests. Bugs, on the other hand, are always treated with the highest urgency and are addressed as quickly as possible.

As always, we remain open to your ideas, feedback, and suggestions. Your insights help shape the future of TrakIT, and we value the partnership we have with each of you.

Warm regards,

The TrakIT Team

Refreshed UI on TrakIT

We are pleased to announce that we have rolled out a new user interface update - aligning TrakIT with most modern applications.

Our new modern interface marks a major step forward in creating a cleaner, more intuitive experience for all our users. The refreshed design brings a lighter, more contemporary look, improved readability, and a layout that helps you navigate your daily tasks with greater ease. While the visual style has evolved, our goal remains the same: to make your workflow smoother, faster, and more enjoyable. We’re continuing to refine the UI based on user feedback, ensuring the new design not only looks modern but feels comfortable and effortless to use.

We are open to users’ feedback and are continuously evolving the user experience. Every comment, suggestion, and concern helps guide our next steps as we refine the interface and enhance usability.

User Flags for Work Orders

With the latest TrakIT update, users can now flag work orders using a colour of their choice. These flags are completely personal - only you can see the colours you assign, ensuring your work orders stay organised without affecting anyone else’s view.

This enhancement gives you a simple way to prioritise and track work orders using your own colour‑coding system. Whether you want to highlight urgent tasks, group related activities, or mark items for follow‑up, the choice is entirely yours.

To flag a work order, just open it and use the flag selector located at the top‑right corner. Choose your colour, and you’re done.

On the Operations page, you can also filter work orders by flag, making it easy to focus on exactly what you need - whether that’s a single colour or all flagged items.

For more information or assistance, please contact TrakIT Support.

Smart Container Terminal Management

Running a container terminal is a bit like conducting an orchestra - except every instrument weighs several tons, schedules shift by the minute, and a single miscommunication can ripple across an entire supply chain. From vessel planning and yard allocation to gate operations and equipment utilisation, terminal managers juggle a staggering number of moving parts every day.

Yet despite the complexity, the goal remains simple: keep cargo flowing smoothly, safely, and efficiently. That’s where TrakIT steps in.

The Challenge: High Volume, High Stakes

Modern terminals operate under intense pressure. Ships are larger, customer expectations are higher, and delays are costlier than ever. Terminal teams must coordinate:

• Vessel arrivals and berth assignments
• Container movements across yard, gate, and rail
• Real‑time equipment availability
• Customs and regulatory workflows
• Billing, documentation, and customer communication

Traditional systems often struggle to keep up. Spreadsheets break. Emails get buried. Data becomes fragmented. And operational visibility suffers.

The TrakIT Advantage: One Platform, Total Control

TrakIT transforms terminal management by unifying operations into a single, intelligent workflow platform. Instead of chasing information, teams work from a shared source of truth - updated in real time.

Here’s how TrakIT makes terminal operations simpler and more efficient:

1. End‑to‑End Visibility

Every container, movement, and milestone is tracked from arrival to departure. Terminal managers can instantly see what’s happening, what’s delayed, and what needs attention.

2. Smarter Planning & Resource Allocation

With configurable workflows and automated triggers, TrakIT helps teams plan vessel operations, yard stacking, and equipment usage with precision - reducing idle time and bottlenecks.

3. Seamless Communication

Internal teams, shipping lines, transporters, and customers all stay aligned through automated notifications, dashboards, and secure data sharing. No more chasing updates.

4. Customizable to Every Terminal

No two terminals operate the same way. TrakIT adapts to your processes - not the other way around. From gate workflows to billing rules, everything is configurable.

5. Reliable, Audit-Ready Data

Every action is logged. Every change is traceable. TrakIT gives terminals the confidence and compliance they need in a world where accuracy matters.

A Terminal That Runs Itself (Almost)

By centralising operations and automating routine tasks, TrakIT frees teams to focus on what truly matters: safety, throughput, and customer satisfaction. The result is a terminal that runs smoother, responds faster, and scales effortlessly as volumes grow.

In a world where logistics never sleeps, TrakIT ensures your terminal never misses a beat.

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Do You Trust Your Employees? Why Trust Alone Isn’t Enough

Trust is the foundation of any successful organisation. You trust your employees to handle sensitive data, manage operations, and represent your company’s values. But trust alone is not a security strategy.

Recently, we learned of a troubling incident: an employee at one of our client companies was sharing his TrakIT credentials with a competitor. This unauthorised access exposed highly confidential operational data — information that should never have left the organisation.

This case highlights a critical truth: even well‑intentioned businesses can be vulnerable when access controls rely solely on usernames and passwords.

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The Hidden Risk of Shared Credentials

• Passwords are fragile. They can be guessed, stolen, or shared.
• Human behaviour is unpredictable. Even trusted employees may act carelessly or maliciously.
• Data exposure is costly. In logistics, confidential information about shipments, clients, and workflows is a competitive advantage. Losing control of that data can damage trust, reputation, and revenue.

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The Solution: Two‑Factor Authentication (TFA)

The good news is that this risk is preventable. TrakIT supports Two‑Factor Authentication (TFA), giving you an extra layer of protection beyond passwords.

With TFA enabled:

• Users must verify their identity using a second factor (such as a mobile app or code).
• Even if credentials are shared or stolen, unauthorised access is blocked.
• Administrators gain peace of mind knowing sensitive data is safeguarded.

Activating TFA is simple: you can enable it for each user directly in the User Management module.

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Protect What Matters Most

TrakIT is the backbone of your operations. It holds client data, shipment details, and workflow intelligence that competitors would love to see. Don’t let that information fall into the wrong hands.

Ensure your employees have the right permissions and roles to access only what they need to.

By combining trust with technology safeguards, you ensure that your business remains resilient, secure, and client‑focused.

Enable Two‑Factor Authentication in TrakIT - because trust should be supported by protection.

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Closing Thought

Trust your employees. But protect your business.