Wednesday 28 March 2018

Asset Management in TrakIT

With the latest update of TrakIT, we have added a new Asset Management module to help you manage your assets used for work orders in a more systematic way.

The first step is to define the types of Assets for your organisation. Any number of Asset Types can be available. For e.g. Trucks, Trailers, Drivers, Products, GPS Units, Ships, Office Equipment, Forklifts and so on.

In the example below, we have 3 assets types defined. Please contact TrakIT Support with the list of Asset Types you would need in your TrakIT installation.

Each Asset Type can have Categories as well as Fields that are defined in Admin > Master Tables > Assets Master. Select an Asset Type and create the categories and data fields for the Asset Type. The Data fields for the asset are similar to the Data items created for a Work Order. There is no limit on the number of Data fields for an Asset Type.

Once you have created the categories and data fields for each Asset Type, you can open System > Asset Management to add assets.

All the assets will be listed as per the Asset Type selected. You can search for assets using the filters provided. 

To view the details of any Asset, click on any asset from the list. The Asset Detail page will open:

If you want to link this asset to any other asset, click on the plus icon and select the Asset Type and Asset Name where this asset needs to be linked. For example: a trailer and driver can be linked to a truck. All the linked assets will be listed under 'Linked Assets' tab.

All the Asset data will reflect under 'Asset Data' tab, more fields can be added here by adding them in in Assets Masters under Master tables.

Adding Assets to Work Orders

Assets can be linked to work orders in TrakIT. In order to achieve this, you must first enable Assets in the Workflow definition. Go to Admin > Workflow Definitions. Select a workflow, modify the header and enable Assets.

Once this is enabled, an 'Assets' section appears under the Header section on a work order. Click the icon to add a new asset. Select the Asset Type, Asset Owner and the Asset. The selected asset is displayed in the Asset section. Any number of assets can be added on the work order. When an asset is added to the work order, any other assets linked to the asset are also added at the same time.

Details and Fields of assets that have been linked to work orders can be exported in Advanced Reports and Forms.

Assets also support location updates via APIs. For more information on updating Asset Locations, please contact TrakIT Support.

We will be adding more features to Asset Management in the future. If you find any issues or have suggestions or feedback, please do let us know.

For any questions or concerns, please contact TrakIT Support.

Friday 23 February 2018

Introducing TrakIT Chat!

With the latest update of TrakIT, we have added TrakIT Chat to ease information sharing and communication process between users.

You must have noticed a message indicator on the bottom left side of the main TrakIT window. When you receive a new message or messages, the indicator starts flashing with the number of messages received.

To open TrakIT Chat window, click on the message indicator. The below window opens:

All the internal users will be listed on the left side of the window. Count of users who are online on TrakIT Chat will be shown above the list of users. You can search of any TrakIT user with there first/last name as mentioned in the list. A green light () next to a user means that the user currently has the TrakIT Chat window open. A yellow light () indicates that the user has TrakIT open but the Chat Window is not open. The gray/off light () indicates that the user it not using TrakIT.

To start a chat or view messages from a user, just select the user to view the conversation with that user. Enter the message in the message box and you can start or continue your conversation.

If you want to link any work order, enter it's 11-digit container number or enter the work order number in the format WOxxxx (e.g. WO12345 or TMPU1234567). TrakIT will automatically recognize the container number or work order and add a reference link to the work order (as shown in above screenshot).

We will be adding more features to TrakIT Chat in the future (including receiving System Notifications and Alerts). If you find any issues or have suggestions, please do let us know.

For any questions or concerns, please contact TrakIT Support.

Wednesday 24 January 2018

Populate Data when creating new shipments

With this latest update, you can now notice the new 'Data' tab when creating new shipments. This tab gives you an easy way to update the shipment details that you already know.

Only those Data fields that apply to the Shipment will appear here. Data fields that are work order specific will not appear here.

An important point to note is that there may be validation rules in place for the Data items. If any of the values entered fail the validation, they will not be added to the work order(s) created and there will be no notification for the same. This validation cannot be done prior to the creation of work orders as there may be complex rules dependent on the work order parameters.

For any questions or concerns, please contact TrakIT Support.

Monday 18 December 2017

Delivering Reports By FTP

Among the custom development we do for our clients, we have had a few cases where reports were needed to be delivered to a server using the File Transfer Protocol. These were implemented as customized development for those who required it.

With this latest update, you can now deliver reports (any format) to a specific FTP location by specifying the credentials for the location.

FTP is available only with Advanced Report Subscriptions. To setup FTP delivery for reports, select 'FTP' under the 'Delivery Mode' option.

When you select FTP, the options for FTP are displayed: FTP Server URL, FTP User/Password and FTP Options. Fill up these settings as required.

TrakIT will validate the FTP server when saving the subscription. If the FTP server is not available at the time of creating the subscription, just select the 'Bypass FTP Validation' checkbox to enable TrakIT to save the settings without checking if the FTP server exists.

The report is delivered in the format specified and as per the time schedule.

For any questions or clarifications, please contact TrakIT Support.

Saturday 14 October 2017

Introducing the Shipment View Window

TrakIT has been so far oriented towards work order operations. With the latest update, we've added a "Shipment Window" that displays the shipment header and all work orders within the shipment.

Individual work orders can be opened directly by clicking on the numbers. Multiple work orders can be selected and various operations can be performed on the selected work orders by clicking the 'Action' button.

The above window can be opened from the Operations page by clicking on the T/D number directly.

We will be adding more functionality to this page over the next few updates.

For any questions or concerns, please contact TrakIT Support.