With the introduction of the new Role Management module, there is an overlap in the functionality of the Department functions in TrakIT.
Currently users can be assigned to Departments and Events/Data fields can also be assigned to departments. Events/Data fields that have been assigned to departments can only be updated by users belonging to that department.
Going forward, Workflow Events & Data will no longer be assigned to departments but rather to Roles. By default, each Event and Data item will be accessible to all roles. It will be possible for users to restrict Events and Data fields to specific Roles - whether completely hidden, read-only or update-able.
These changes will be released on individual installations, while porting the existing "Departments" into User Roles. If you face any issues with access to Events or Data fields, please let us know immediately.
Eventually, "Departments" will be deprecated from TrakIT completely.
Thank you for your cooperation. Please contact TrakIT Support for any questions or concerns.