Don't Update Events One by One

As per the system log, we're noticing that a lot of users update events or data one by one on shipments with multiple work orders. For most events, 'Apply to T/D' does the trick when the event happens at the same time for all work orders. But where the values are different, users are entering these values one by one.

For example: A shipment has 15 work orders and these have been loaded on trucks. Each work order will obviously have a different truck number. Users open one work order, enter the truck number on the Data section and then switch to another work order to do the same. This is done 15 times to update all truck numbers.

This is absolutely unnecessary! In the above example, all truck numbers can be updated simultaneously. On any one of the work orders, click the event/data name and a popup opens displaying the data for all work orders in the shipment.

Once you have updated the relevant fields, you can click 'Save' to update all work orders in one go!

In case of some events or data fields, you can also copy values from one row to other selected rows by clicking on the green plus icon.

For example, if you wanted to populate "ABC" in all rows except the last two, just de-select the check-boxes on the last two rows and enter the value "ABC" in any of the remaining rows and click the green icon on that row.

For any assistance or clarifications, please contact TrakIT Support.

TrakIT can expand!

With computer monitors getting larger, TrakIT seemed to be getting smaller in width. Until now, TrakIT was fixed in width at about 960 pixels so it would fit comfortably on a screen of 1024 pixels horizontal resolution.

With the latest update, TrakIT has changed it width to be "fluid". This means that if you have a larger screen, TrakIT will expand to try and fill the width of your screen. Smaller monitors will continue in the same way.

For larger monitors, TrakIT will expand all the way to a maximum of 1350 pixels. All appropriate elements on the screen will re-size accordingly to provide more working space.

For any clarifications, please contact TrakIT Support.

TrakIT bids good bye to Internet Explorer 7

It's been coming a while and we've finally disabled IE 7 support for TrakIT. TrakIT will now refuse any user who is using any browser that identifies itself as IE 7 or earlier.

IE 7 and earlier browsers are known for extremely buggy behavior that require countless developer hours to make simple page layout work properly. Even later browsers (IE 8 and 9) can use compatibility mode that makes them behave like IE 7. This mode can be set by default for Intranet sites.

If you are using IE 7 or earlier, or your browser is reporting itself to be IE 7, you will see the below message when you try to open TrakIT:

To resolve this, please upgrade your browser to a later version. If you are already using IE 8 or later and are still seeing the above message, please switch off compatibility mode. Go to Tools > Compatibility View Settings and un-check "Display Intranet Sites in Compatibility Mode". See image below:

If you are still having any issues with your browsers, please contact TrakIT Support and we will assist you immediately.

Work Order Creation Notification

Up till now, users could receive email notifications when Events/Data fields or KPIs were updated or documents were uploaded in TrakIT. With the latest update, you can now receive email notifications when new work orders are created in selected corridors.

Go to System > Email Notifications and select the appropriate corridor. Click on the 'WO Creation' tab. The following will be displayed:



Select from the 3 available options: No Email Notification, Immediate Notification and Daily Notification. Immediate Notification will enable users to receive an email notification within half an hour after the work orders are created. Daily Notification will enable users to receive a single email notification at about 5am UTC. This email will include notification for all work orders created for the selected corridor(s) since the last notification.

Administrators can also select users to receive WO Creation notification emails for their corridor. Go to Admin > Corridor Definitions and select the appropriate corridor. Select the 'Work Order Creation Notification' option as shown below:

Now click on Add User. A new dialog box will open up as follows:

Type in a few characters of the user's name whom you wish to notify, select the user from the list of users, select the type of notification and click on Add.

For further queries, contact TrakIT Support.

Advanced Reports get more advanced

Advanced Reports have been greatly improved with the latest version of TrakIT. A number of options offering finer control over report generation have been introducded.

Alignment, Separators & Sorting
Users can now add various formatting features at field level. When creating or modifying a field, 3 new options have been added, as shown below:

Here is an explanation of the fields:

Alignment: Users can now choose or force the alignment for every field in the report for greater legibility. Fields can be left-justified, right-justified or centre-aligned. If no alignment option is chosen for a field, the formatting may be differ based on the type of data. For example, Excel will align numbers to the right and text to the left by default.

Separator: Data displayed in the reports can be grouped or separated in two ways:

• Select 'Group' option if you want the data grouped by a specific field. The field appears as a full row and is removed as a column. Sorting on this column takes precedence over other fields.
• Select 'Sheet' option if you want to completely separate the tables based on a specific field. In HTML, the table is split into several tables. In Excel, several sheets can be created based on the field value with each sheet representing one value of that column. The maximum limit of sheets in 100.

Sort Priority: Users can select up to 3 levels of sorting for their reports. For any field, they must select the sort order as appropriate: 1st, 2nd or 3rd. Report fields will be displayed as per the sort order.

These formatting options used on report fields will reflect across all subscriptions. Please note that these formatting options have no effect whatsoever on subscriptions where the Report Type is CSV. CSV, by definition, cannot contain formatting information.

Highlighting updated Events/Data
Another feature added is the ability to highlight events or data fields in the report that have changed recently. This can be controlled for each subscription. When creating or modifying a subscription, you can choose one of the options shown below:

If selected, the relevant fields are highlighted in a light red color. If the first option "Since last Report emai" is chosen and the last report email was sent more than 7 days ago, no fields will be highlighted. This feature is only valid for Event and Data fields and not applicable to Header and KPI fields. Again, this highlighting will not work for CSV reports.


For further assistance or queries, contact TrakIT Support.