In the latest release of TrakIT, your customers can now upload documents for their shipments directly into TrakIT via the customer's login.
Once the customer has opened a work order after logging in, they can click the 'Documents' tab to view all documents for that shipment or work order. On the top right, there is an 'Upload' link that allows them to set the document title and upload a file to TrakIT.
Documents uploaded by customers are always uploaded for the shipment as a whole (i.e. they will appear in all work orders in the shipment).
After the document is uploaded, a notification email is sent to the person responsible for the work order, providing the document details as well as the shipment details.
For any questions or concerns, please contact TrakIT Support.