Update on the TrakIT Android App

An update for the TrakIT Android app has just been released with two new great features:

Scan a Number

The app now provides you a way to scan a container number or any number for that matter. The option is available in slide-out main menu.

Upon clicking 'Scan Number' on the menu, the app opens the camera (provided permission is given), and you can scan any number. Upon recognizing number(s), box(es) will be displayed over the number(s). Tap on one of the boxes, and the app will enter the number directly into the Search Box and perform a search for the number.

Note: The scanned number cannot be longer than 20 characters. Please note that number recognition may not work in all cases depending on the clarity of the image, lighting conditions, angle of camera and other factors. In such cases, please enter the number manually.

Update Work Order Events & Data

You can now update or edit Work Order Events and Data using the app. Just tap on the desired event or data field to activate the popup.

If you have any questions on how to use TrakIT Mobile app, please contact TrakIT Support.

Scanning QR Codes and SMS Notifications

Scan QR Code

A new version of the TrakIT Android app has been released with the capability to scan QR Codes created in TrakIT. The option is available in slide-out main menu.

Upon clicking the 'Scan QR Code' button, the app opens the camera (provided permission is given), and you can scan the QR code displayed. Upon recognizing the QR Code, the app directly opens the associated work order in the app.

SMS Notifications

TrakIT can now send out SMS notifications to customers when events visible to the customer are updated in work orders. To enable SMS for customers, you need to add 'External' users along with their mobile numbers and link them to the customers. Linking them also gives those users to access TrakIT directly in the browser and view their shipments.

Please note that an SMS gateway must be enabled and accessible for your company for TrakIT to use SMS functionality. If you  have any questions on how to enable SMS notifications, please contact TrakIT Support.

Tax Exemption and Tax Withholding

In many instances, you may have customers who are exempt from paying taxes on Invoices. Until now, TrakIT could not remove such taxes from invoices. With the latest update, we'd added options for you to set the Tax Exemption and Tax Withholding status for customers and other entities.

From System > Entity Management, click and Entity to open the Entity Details page. Select the Tax Status tab.

You can select both the Tax Exemption Status as well as the Tax Withholding Status for specific taxes. Only users with roles "Finance Admin" can do this.

When generating an invoice for a customer, if the customer is exempt from a specific tax, the tax will be marked as "exempt" and not be included in the Invoice total.

For any questions or concerns, please contact TrakIT Support.

Have Customers upload their documents directly

In the latest release of TrakIT, your customers can now upload documents for their shipments directly into TrakIT via the customer's login.

Once the customer has opened a work order after logging in, they can click the 'Documents' tab to view all documents for that shipment or work order. On the top right, there is an 'Upload' link that allows them to set the document title and upload a file to TrakIT.

Documents uploaded by customers are always uploaded for the shipment as a whole (i.e. they will appear in all work orders in the shipment).

After the document is uploaded, a notification email is sent to the person responsible for the work order, providing the document details as well as the shipment details.

For any questions or concerns, please contact TrakIT Support.

QR Codes - Tag your Shipments

Identification of parcels, packages and shipments can be tedious when done manually. TrakIT can now generate QR codes to identify shipments, packages and parcels quickly. QR codes are basically extended versions of bar-codes that can hold a lot more data.

QR codes can now be included in any form that is generated by TrakIT. The QR code can be scanned by any QR Code Scanner application either on your computer or on your mobile. Scanning the code and clicking the link will directly take you to the work order.

QR codes also ensure authenticity of documents as QR codes can contain encrypted data as well. We will be expanding new features in TrakIT using QR codes in a variety of ways.

A sample QR code in a form is shown below. Scanning the code will take you straight to the work order. In this example below, scanning the code will take you to the TrakIT Home page.

We will be adding the QR Code scanning capability soon in our Android application. For any questions, feedback or guidance, or to add a QR code on any of your forms in TrakIT, please contact TrakIT Support.